Privacy Policy

Welcome to Nexa Serve Client Solutions. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing or payment information
  • Address and location details

Recruitment Information

For talent acquisition and recruitment services, we may also collect:

  • Resumes/CVs
  • Employment history
  • Educational qualifications
  • Skills and certifications
  • References provided by candidates

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Respond to inquiries and customer support requests
  • Process bookings, recruitment applications, and transportation requests
  • Improve our website, marketing, and customer experience
  • Send service updates, promotional communications, or important notices
  • Comply with legal obligations and protect against fraud or misuse

3. Recruitment & Talent Acquisition Data

For recruitment services:

  • Candidate information may be shared with potential employers or clients for hiring purposes.
  • We may retain resumes and applicant details in our talent database for future opportunities unless removal is requested.
  • Clients receiving candidate information are expected to handle such data responsibly and confidentially.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

Users may disable cookies through their browser settings; however, some website features may not function properly.

5. Data Sharing & Disclosure

We do not sell personal information to third parties. However, we may share information with:

  • Service providers and business partners assisting in service delivery
  • Recruitment clients for hiring purposes
  • Transportation partners or drivers when necessary
  • Legal authorities if required by law or to protect our legal rights

6. Data Security

Nexa Serve Client Solutions takes reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed as completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your information
  • Withdraw consent for certain communications
  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

9. Data Retention

We may retain personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and maintain business records.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors without parental consent.

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Nexa Serve Client Solutions
📧 Email: info@nexaserveclientsolutions.com
🌐 Website: Nexa Serve Client Solutions